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Viber is one of the leading messaging platforms in the world. You can connect Viber to your site and receive notifications when someone submits a reply to a contact form or makes an order in Your Store.

In this article you will learn how to:
- Connect Viber to a contact form;
- Connect Viber to Your Store.

Important: this feature is available for Pro sites only.

Connecting Viber to a contact form

To receive notifications when someone replies to a contact form on your site, follow these steps:

Go to the Site settings, Form Management, choose Integrations tab, and find Viber in the list:



Click on the QR code and scan it if you are using a mobile device or click Open in Viber app if you are using Viber desktop app:



Type "/start" into the input field and send it:



You will get a message with your chat ID:



Copy the code and paste it in the corresponding field in the notifications settings and click Connect:



If it’s connected successfully, you will see the green tick:



To enable the integration, go back to the Editor, find your Contact form, open its Settings and choose the Integrations tab. Toggle the Viber switch on:



Done! Publish your site to apply changes and start receiving notifications on contact form replies.

Connecting Viber to Your Store

To receive notifications about new orders in your Viber messenger, go through the following steps:

Go to Site settings, Your Store, click Settings, and go to Notifications tab, and find Viber in the list:



Click on the QR code and scan it if you are using a mobile device or click Open in Viber app if you are using Viber desktop app:



Type "/start" into the input field and send it:



You will get a message with your chat ID:



Copy the code and paste it in the corresponding field in the notifications settings and click Connect:



If it’s connected successfully, you will see the green tickle:



Done! Publish your site to apply changes and receive notifications about new orders. Here's an example of how it looks like:



Check out how to connect Telegram to your site.
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