Zapier is a tool which allows you to connect your apps so they can work together. Zaps start with a trigger — an event in one of your apps that kicks off your workflow. When the trigger event goes off, Zap performs an action in another app you've chosen.

Thus, you can connect Zapier to a contact form on your site to collect and manage all notifications in the custom app (Google Sheets, Slack, etc). For that, you should set a form submission on your site as a trigger event, and the custom app should be defined as an action.

To connect Zapier to a contact form on your site, follow the instructions below.

Step 1. Accessing the Site ID and the Secret key

To connect Zapier to your form, enter the site Settings, navigate the Form management tab and open the Integrations:

Press on the Zapier field and click on New service:

Copy the generated Site ID and the Secret Key to your clipboard:

Step 2. Connecting Zapier to a contact form

Sign up or login to your existing Zapier account.

Then, you will need to add your site to your Zapier account. For that, open this link and click on Accept Invite & Build a Zap:

Upon clicking on the button, you'll be redirected to your Zaps dashboard. Click on Make a Zap! at the top left corner:

In the new window, search for the Sitebuilder Form (1.0.2) in the corresponding field and select this app:

The trigger event will fill in automatically. Click Continue to proceed with creating your Zap:

Now you will need to choose which site the service will be connected to. For that, click on Sign in the Sitebuilder Form (1.0.2):

In the opened window enter the retrieved Site ID and Secret key from your site settings, then click on Yes, continue:

This way, your site will get linked to Zapier. Click Continue:

In the dropdown choose the relevant contact form on your site and click Continue:

Tip: the form name at Zapier corresponds to the form label in the contact form settings. We recommend you to set a custom name for your form for easier differentiation. For that, check the article Changing the form label.

You will be asked whether you want to test a trigger. We recommend you try doing this to confirm that the right account is connected to your Zap and the trigger is set up correctly:

If everything is set successfully, you will see the following message. Click Continue to proceed with setting up the connection between the apps:

Now, choose the app that you will be working with and set it up — select the action event, customize the data that you want to send over to your action app and so on. The instructions on how to set up your action event can be found in the Zapier guide on creating Zaps.

When you reach the testing stage, leave it for a while — you'll come back to it in a few minutes. Instead, go to the Integrations tab in the contact form settings to enable the Zapier integration:

Choose a relevant connection in the dropdown and publish your site:

Go back to your Zapier account and click on Test & Review:

Check whether the test was successful on your side as well — does the request come to your custom app. If so, click on Done editing at the bottom:

Finally, name your Zap at the top left corner and turn it on:

Done! Now the contact forms on your site will be sending data to the selected app on Zapier.

Tip: see how you can further manage and organize your Zaps in the Zapier Help Center.
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