> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.weblium.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Creating a Thank You page A **Thank You Page** is an important element of any website that is used to confirm user actions after filling out a contact form or placing an order in an online store. It adds professionalism to your site, helps build trust among visitors, and can be a tool for increasing sales or attracting repeat customers. A Thank you page can be used to: * Express gratitude. Since it's a separate page on your website, you have full control over it: add warm words or even a [GIF](https://help.weblium.com/en-us/article/adding-a-gif-2n7qn7/) of a cat. * Provide additional information, such as when to expect a call back. * Retain the customer by offering a discount, useful blog posts, etc. * Calculate conversion by embedding the [Facebook Pixel](https://help.weblium.com/en-us/article/connecting-facebook-pixel-1nu3lpe/) or [Google Analytics](https://help.weblium.com/en-us/article/connecting-google-analytics-2zgsmx/) code on this page. In this article, we'll look at how to create a thank you page for a website manually and how to work with a standard thank you page for an online store. Contents: * [Successful order page for online stores](#1-successful-order-page-for-online-stores) * [Creating a thank you page manually](#1-creating-a-thank-you-page) # Successful order page for online stores A **successful order page** is a standard store page that visitors are automatically redirected to after placing an order. It displays all the data specified by customers: product name, quantity, order amount, delivery and payment details, and customer contact information. ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/angl-1_1j7qdh1.png) ||| ${color}[#f97700](Important:) If you have not added a redirect link after successful payment in the settings of the connected payment systems, this page will be used by default. || ${color}[#ffa800](Note:) For stores created **after January 10, 2025**, this page will be automatically added when the store is activated. If you have activated a store on your site before, you need to add it through the **Store** tab in the list of pages on your site. The following elements are present on the successful order page by default: ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/angl-2_1k5rjn4.png) * **Order header** ①. You can change its text in the site settings in the [Multilingualism](https://help.weblium.com/en-us/article/changing-the-language-of-the-online-store-16s3hhq/#3-successful-order-page) section, **Your store** tab. * In the **Order summary** ② you can see the products selected during the order along with their cost and the total order amount. ||| ${color}[#f97700](Important:) If the order contains a digital product, the page will show the link to download it. It is valid for **15 minutes after payment** of the order. * The personal data specified during the ordering process will be reflected in the **Customer details** ③, **Shipment details** ④, and **Payment method info** ⑤, respectively. | ${color}[#1aa900](Tip:) You can add other [elements](https://help.weblium.com/en-us/article/adding-elements-1od52zn/) and [blocks](https://help.weblium.com/en-us/article/adding-blocks-178s0sh/) to this page as needed. Don't forget to [publish the site](https://help.weblium.com/en-us/article/publishing-a-site-tgxmch/) so that your changes are shown on the site. # Creating a Thank You page 1. Open the **Pages menu** of your site, add a new page and name it a **Thank You** page: ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/dod-storinok-angl-1_14g5kfk.png) 2. Click on the page to start editing it, then add a suitable block on the page from our gallery: ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/angl-1_1k5tmmu.png) Bear in mind that this page should not look like an abandoned place of your site. Make sure you use [global header and footer](https://help.weblium.com/en-us/article/global-blocks-header-and-footer-unw3sc/), so the visitor will be able to find a way back to your content. 3. Start to compose your Thank You message. In general, there are only 3 rules for creating a Thank You page: * **Confirm the action**. Regardless of whether you receive an order for a product or simply collect contact details for further email distribution, you should confirm that you have received the client's information. * **Be concrete but personal**. Specify in the message what you thank the user for – for the order, for filling out the contact form, for sending a request. Write this message in the same style as the whole site. If you've chosen a friendly tone, then continue in the same way. * **Provide useful links**. Tell the user what to do next — wait for the operator's call, message, get acquainted with promotions or your social media. 4. Adjust the design of your page: ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/angl-2_pkvmdu.png) Add page background, configure the animation and more. Follow the instructions in the [Changing the design of a block](https://help.weblium.com/en-us/article/changing-the-design-of-a-block-1uf6xwc/) article to proceed with customizing. 5. Most likely, you will show a thank you page after a user fills out a contact form on your website or places an order in your online store. To set the correct redirect for your contact form, open its settings, go to the **Action** tab, select **Go to page**, and click on the thank you page in the list: ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/ukr-3_66gua.png) | ${color}[#1aa900](Tip:) The article [Contact form actions after submitting a request](https://help.weblium.com/en-us/article/actions-of-a-contact-form-when-it-is-submitted-zc2c1o/) will tell you more about how to set up this redirect. For an online store, after creating a thank you page, copy the link to it in the editor near the publish button or directly from the published site. Then, in the **Payment systems** section of the site settings, go to the settings of the payment system you are using and paste this link into the **Page for successful payment** field: ![](https://storage.crisp.chat/users/helpdesk/website/fa84b4d83a50e800/ukr-33_hp4lpk.png) 6. Finally, [connect analytics](https://help.weblium.com/en-us/category/integrations-1quixnx/) to your page to track your conversion rate. 7. [Publish the site](/en-us/article/publishing-a-site-tgxmch/) for the changes to appear live.