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Canceling your Pro subscription

We automatically renew your subscription to ensure that the site is always available and doesn't lose its Pro features. If you wish to stop the auto-renewal, follow the instructions below to cancel your Pro subscription.

Note: If you cancel your Pro subscription, it will remain in your account until the expiration date. When it expires, your site will lose all Pro features.

Canceling your Pro subscription

Open the Settings of your site and navigate to the Subscription tab:

Click on the Cancel subscription button:

Important: If your site is in the grace period, please contact us via chat or email to cancel your subscription.

Confirm your actions in the pop-up window by clicking on Cancel subscription:

Once the subscription is canceled, the status of it will change to Non renewing:

Tip: If you'd like to simply change the payment method used for the subscription, follow the instructions in the Changing the payment method used for a Pro subscription article.

Updated on: 04/26/2024

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