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Accessing contact form replies

With the help of the form replies feature you don’t need to worry anymore if submits from your contact forms might be lost or the integration may not go successful. Form replies feature gathers all replies from the contact forms on your website in one place — thereby makes it easier to handle your business.

This feature's considered outdated as all contact form submissions automatically land in Weblium CRM. However, if you have a reseller account, you can't access CRM yet.

Important: This feature is available for Pro sites only.

Accessing form replies

To access the form replies, go to the Settings of your website, then proceed to the Form management tab in the menu:

To select the needed form, open the drop-down menu and click on the relevant one:

Here you can see the relevant requests from the contact forms on your website. The tool will gather all information from the form fields including images, phone numbers, dates, texts, etc.

Important: Only forms with answers will be displayed in the drop-down list. Thus, if your site has several inactive or hidden forms, they will not appear in the general list.

By clicking on the reply of the particular form field, it'll be automatically copied to your clipboard:

Besides gathering your form requests in the Form replies tab, we suggest integrating some marketing services to improve and organize your communication with clients as well as to increase the lead counts. See the tab Marketing integrations in our Help Center for more detailed information.

Tip: We recommend you changing the name of each form for easier differentiation. For that, check the Changing the form label article.
Note: You can export responses from contact forms. More details in this article.

Updated on: 02/06/2023

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