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Messenger is an instant messaging app and platform developed by Meta Platforms. Originally developed as Facebook Chat in 2008. Hang out anytime, anywhere — Messenger makes it easy and fun to stay close to your favorite people and business. You can connect Messenger bot to Your Store to be aware of its notifications in real time.

important: This feature is available to Pro sites only.

Connecting Messenger to Your Store

Step 1. Accessing the Chat ID

Sign up or log in to your Messenger account.

Enter Site Builder Notifications in the Search field and click its tab in the list to open the Site Builder Notifications Bot:

To initiate the bot, send the /start message (1)

Copy the generated Chat ID to your clipboard (2):

Step 2. Finishing the connection

Open the settings of your site and navigate to the Settings in the Your store tab:

Proceed to the Notifications tab and scroll down to find Messenger section

Enter the copied Chat ID (3) in the following field, then click Connect (4)

Publish your site for the changes to appear live.

Now, you will start receiving the following messages from the bot each time a client submits an order in your store:

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