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Activating shipment methods

Set up shipment to allow your customers to choose a shipping method in your online store to receive their orders. You can add a shipping method based on two services: pick up from the store and courier delivery.

Follow the instructions below to add and set up shipment methods.

Important: The shipment feature is available for Pro sites only.

Activating shipment methods in your store



To install shipment methods, go to the site settings and opt for the Shipment:

You will see three options available: Pickup from the Store, Courier Delivery, and Nova Poshta. Pickup from the Store option will let your customers pick up their orders in person at your point of sale. Courier Delivery offers courier delivery to customer addresses.

Note: You can learn more about how to connect the "Nova Poshta" shipment method in this article.

To connect any of those methods press the Connect button:

After that, you should add the Shipping method's name and comments. In the comments section you can write whatever you think is necessary, for example quantity of days within the order ships to your client. Then, navigate to Shipping info. You will need to fill the Address that includes following information: Store name, address, and working hours. You can add several addresses:

Next you can select the Shipping Cost:

There are three options to choose from:
fixed price — a constant delivery cost that will be attached to each order in which this delivery method is selected;
hide the price — the delivery price will not be displayed to your customers and will not affect the order amount;
custom price — you can specify your own text, for example: “Free”, “Carrier rates”, etc. This option will also not affect the order amount.

Important: Custom price will not be included in the total shipping cost.

You will also need to select the payment method that should appear for your shipment method:

Note: In general, we recommend activating all switches so that this delivery method works with all payment methods.
Tip: You can familiarize yourself with the payment methods available for connection in this section of our Help Center.

To add a Shipment method element to your shopping cart, navigate to Pages and Pop-ups — Store — Shopping Cart. Press on the Add an element button and then look directly on Related elements section to add a Shipment details element:

After the connection is completed, the shipment section in the shopping cart may look, for example, like this:

Updated on: 02/28/2024

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